We, yerbamatecanada.ca and yerbamatecanada.com and matefactor.ca, are committed to protecting your privacy.

• Purposes for Collecting Personal Information
  Before we collect any personal information from you, we will identify the purpose for the collection. A statement of purposes will be communicated wherever possible.


• Knowledge and Consent
  We will only collect personal information with your knowledge and consent. You voluntarily provide information on a form, or via email or phone, for purposes you clearly understand and agree to.


• Limiting information collection
  We only collect personal information relevant to the purposes that have been identified. We collect information fairly and lawfully, and directly from individuals. You always have the right to provide as much, or as little personal information as you choose to share.


• Limiting Use, Disclosure and Retention of your information
  We only use your personal information for the purposes we have identified to you.


• Accuracy of your personal information
  All of the personal information that we collect comes directly from individuals themselves, for example on our account application and checkout forms. We generally assume this information to be accurate and complete, unless we are informed otherwise.


• Safeguarding  your personal information
  We use appropriate safeguards to protect all personal information in our custody and control.


• Access your personal information
  If you have created an account with us, you have access at anytime to your personal information and may make changes to this information. At anytime you may close your account with us and your information will be deleted.

Feel free to call us if you have questions or concerns regarding our privacy policy or practices.

Phone: 204 237 7909
Hours: Mon - Thurs 10:00 am to 5:00 pm and Fri 10:00 am to 3:00 pm central standard time